Returns & Exchanges
Ruslan Baginskiy offers a 14-day return window from the date of delivery for all unworn items in their original packaging. Please ensure that all security tags and brand labels remain intact to qualify for a full refund or exchange.
Initiate Request
Contact our customer care team at support@ruslanbaginskiy.com with your order number and the reason for return to receive your Return Authorization.
Prepare Package
Carefully place the item in its original Ruslan Baginskiy box and shipping carton to prevent damage during transit, ensuring all original documentation is included.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at the designated courier location, or arrange for a scheduled pickup.
Quality Inspection
Once received, our atelier will inspect the item's condition; upon approval, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing